We treat your formulation percentages and trade secrets as a secure vault. We operate within a fully isolated B2B digital data environment. We do not review any ingredient sheets or raw data until a mutual Non-Disclosure Agreement (NDA) is signed and locked into our private cloud network.

To maintain maximum cost efficiency and eliminate automated card processing fees, we operate strictly via standard business bank transfers (BACS / Faster Payments). Once your service scope is agreed upon, we issue an itemized PDF invoice via email. All technical work and file releases commence once bank funds have fully cleared.

Yes, absolutely. Our initial forensic audit simply flags any compliance gaps or missing data sheets required by authorities. Once you receive our gap report, you are completely free to source these fixes independently. Alternatively, you can hire our technical team to author your missing PIFs, format your CLPs, or project-manage your laboratory testing.

No. You are required to maintain your daily batch logs internally at your own facility to satisfy GMP rules. We only ask for a template copy during onboarding to verify its formatting. Completed batch sheets are only requested on an ad-hoc basis if triggered by an official trading standards audit or a severe product safety query.

If our auditing team detects a raw material restriction or an unsafe input percentage, we do not issue a blunt rejection. If your active service package includes adjustment buffer terms, we will supply the exact formulation modifications required to clear your safety verification. For standalone audits, we will issue a clear compliance gap report—you can then choose to address these parameters independently or seamlessly upgrade your project ticket to include our dedicated CLP authoring, PIF drafting, or laboratory management pathways.

We specialize in artisan micro-batch scaling. Our entry-level White Label catalogue starts with low minimum runs designed perfectly for boutique clinics and spas. For custom Private Label formulation adjustments managed inside our cleanroom studio track, MOQs are calculated based on raw ingredient availability and chemical vessel requirements.

Yes. While our White Label track utilizes our pre-vetted component stock, our custom Private Label manufacturing pipeline allows you to supply third-party glass, boxes, or custom component layouts. All external components must clear a structural compatibility check before full line filling commences.

Absolutely. Every formulation in our architecture consists entirely of premium, cruelty-free, plant-based materials. Being 100% vegan is the absolute core of our beliefs and the foundation of everything we do. We maintain strict compliance with the UK Cosmetics Regulation, ensuring zero animal testing occurs at any stage of our formulation development or ingredient processing pipelines.