We treat your formulation percentages and trade secrets as a secure corporate vault. We operate within a fully isolated B2B digital data environment, completely separated from any retail operations [tutacosmeticcompliance.co.uk]. We do not review any ingredient sheets or raw data until a mutual Non-Disclosure Agreement (NDA) is signed and locked into our private OneDrive vault [tutacosmeticcompliance.co.uk].

To maintain maximum cost efficiency and eliminate automated card processing fees, we operate strictly via standard business bank transfers (BACS / Faster Payments) [tutacosmeticcompliance.co.uk]. Once your service scope is agreed upon, we issue an itemized corporate PDF invoice via email. All technical work and file releases commence once bank funds have fully cleared.

Yes, absolutely. Our initial forensic audit simply flags any compliance gaps or missing data sheets required by authorities [tutacosmeticcompliance.co.uk]. Once you receive our gap report, you are completely free to source these fixes independently. Alternatively, you can hire our technical team to author your missing PIFs, format your CLPs, or project-manage your laboratory testing [tutacosmeticcompliance.co.uk].

No. You are required to maintain your daily batch logs internally at your own facility to satisfy GMP rules [tutacosmeticcompliance.co.uk]. We only ask for a template copy during onboarding to verify its formatting [tutacosmeticcompliance.co.uk]. Completed batch sheets are only requested on an ad-hoc basis if triggered by an official trading standards audit or a severe product safety query.

Your legal agreement for European market placement and EU Responsible Person (RP) status is held directly with our European partner office, Access Europa, physically based in Spain [tutacosmeticcompliance.co.uk]. Our UK division, Tuta Cosmetic Compliance, operates strictly as the specialized technical department managing your document audits and laboratory data preparation [tutacosmeticcompliance.co.uk].

If a document hold or a Corrective Action (CAPA) notice is triggered by Spanish authorities (AEMPS) due to an administrative oversight on our part, we rectify the paperwork immediately completely free of charge under our accuracy guarantee. However, if investigations are triggered by physical manufacturing batch weight variations, unapproved formulation adjustments, or consumer patch-allergies, our standard technical review fees apply.

White Label services allow you to purchase our pre-vetted, stability-tested, and fully compliant inventory formulations to sell under your own branded label, reducing startup costs. Private Label services involve our laboratory designing and chemically engineering a completely unique cosmetic or home fragrance formulation from scratch tailored to your exact specifications.